Operational Policy

"Bokura no Saga" is an online blockchain game that can be enjoyed via the Internet.
Many users play the game in compliance with the Terms of Service.
This Operational Policy outlines the rules users are expected to follow when playing "Bokura no Saga,"
the actions taken by administrators, and the support policies.
Please read this Operational Policy alongside the Terms of Service and other applicable rules.


【1. What is an Administrator?】
Administrators monitor the game to ensure that users can play safely and comfortably.
In addition to monitoring the game, administrators perform the following tasks:
- Managing game operations and planning events
- Issuing warnings or taking actions against violators

Additionally, administrators will never perform the following actions within the game:
- Requesting or asking for your account or password
- Receiving or transferring items from players
- Sharing information about events or campaigns before they are held
- Providing game strategy information
- Responding to questions via in-game chat or comments
- Accepting questions within the game
- Responding to inquiries submitted via the inquiry form through in-game chat or comments

Characters performing the above actions are not administrators, and you should not comply with their requests.
If you encounter such characters, please report them via the support email.


【2. Prohibited and Inappropriate Conduct】
Many users enjoy "Bokura no Saga" while complying with the Terms of Service.
In this environment, inappropriate or prohibited actions may lead to trouble.
If you engage in any of the actions listed below, your account may be suspended or other penalties may apply.
Even if not listed here, actions deemed inappropriate by the administrators or operating company may result in penalties.
These actions may also lead to unexpected trouble with others, so please avoid them.
2-1 Prohibited Conduct

The following actions are prohibited:

- Impersonating administrators or employees of the operating company
- Modifying or attempting to modify the "Bokura no Saga" program
- Selling or distributing modified versions of the "Bokura no Saga" program
- Developing or using programs related to "Bokura no Saga"
- Unauthorized access to the server or official website of "Bokura no Saga"
- Promoting advertisements, sales, or rentals
- Engaging in religious activities or solicitation for organizations
- Infringing copyrights or intellectual property rights
- Illegally obtaining or using another person’s account or password
- Sharing accounts or passwords with others
- Selling or lending accounts or in-game items
- Using chat or comments to insult or slander others
- Repeatedly posting meaningless information in chat or comments
- Making obscene or inappropriate remarks aimed at minors in chat or comments
- Encouraging or suggesting criminal acts
- Engaging in any other generally inappropriate actions
- Interfering with "Bokura no Saga" services
- Exploiting bugs or glitches
- Violating laws, regulations, or the Terms of Service

2-2 Character Names

The following types of names for characters or nations are prohibited:

- Names similar to those of administrators or the operating company
- Names that could be mistaken for administrators or employees of the operating company
- Obscene names
- Sexually explicit names
- Names intended to insult or slander others
- Names used for advertisements or promotions
- Names that solicit specific organizations
- Names that encourage or suggest criminal acts
- Names that infringe copyrights or intellectual property
- Names deemed generally inappropriate
- Names violating the Terms of Service


【3. Regarding Support】
We provide support via email to ensure you can enjoy the game with confidence. Please adhere to the following rules:

- Inquiries must be sent by the user themselves.
- We do not respond to inquiries made on behalf of others.
- Inquiries can be submitted 24 hours a day.
- Support response hours are weekdays from 10:00 to 17:00.
- Inquiries sent outside these hours will be answered during the next support period.
- Responses may take time due to investigation and verification processes.
- All opinions and requests are read by the operations team.
- We do not accept inquiries over the phone.

However, we may not respond to the following inquiries:

- Questions regarding game strategies or probabilities
- Repeated inquiries of the same nature
- Questions that should not be disclosed to individual users
- Questions about other users or third parties

By adhering to these rules, we believe all users can enjoy playing "Bokura no Saga."
The administrators strive to ensure that you have a fun and enjoyable experience.


Site Policy

Welcome to the official "Bokura no Saga" website.
This website is managed and operated by Hoget Co., Ltd. (hereinafter referred to as "our company").
Please confirm, understand, and accept the following terms before using this website.


【1. Handling of Personal Information】
Our company respects and protects the personal information provided by users.
For details regarding handling, please refer to the Personal Information Protection Policy of this website.


【2. Access History of Users】
User access history (such as access time and location) is stored as data on our web server.
These data are used to understand website usage and improve the site, and will not be used for other purposes.


【3. Copyrights and Related Rights】
Copyrights to the information provided on this website belong to our company or third parties (hereinafter referred to as "information providers").
However, information sent using message boards or similar functions may be freely used, edited, or modified for purposes such as advertising or promotional activities.


【4. Disclaimers】
Our company does not guarantee the completeness, accuracy, or usefulness of the content or information provided on this website.
We are not responsible for actions or services provided by third parties via this website.
Even if liable for damages, we are limited to direct and actual damages and will not be responsible for indirect losses, special damages, or lost profits.


【5. Changes to Site Policy】
We may change this policy without notice. Please check regularly for updates. Using this site implies your acceptance of the policy.


【6. Links】
This website allows linking freely; however, pages may be modified or deleted without notice.


【7. Inquiries】
For inquiries or reports regarding this site, please contact us at:
e-mail: support@bokusaga.net